Why Zoho?
Zoho offers over 40 apps that offer capabilities in sales, marketing, HR, IT, finance, project management, workspace, collaboration, and analytics to consolidate your business processes in one platform. Using DELUGE, Zoho’s back-end scripting language, we can work with all the apps through their back end as well as implementing third-party integrations. Even if clients can’t move their applications to Zoho right away, we work with them to replace apps in their workflow over time as their subscriptions expire. Centralizing the data in Zoho and ensuring the data is mapped to the right instances is a major priority.
Our Process
Consult
Whether you’re an existing Zoho user or looking to try Zoho, we will ensure thorough discovery and analysis to understand your business’s vision and needs. We strive to solve short-term needs while planning for a future state.
Implement
We provide markups and a roadmap for the implementation with estimates and costs for your approval. Our implementation includes migration, customization(custom fields and modules, customer portals), automation(deal stage automation, workflows), development (Creator App solutions, 3rd party integrations), and lastly training on all the platforms and usage for administrators and regular users.
Support
We provide free ongoing support for all of our clients with an SLA response time of 2-3 business days.
Engage
We will continue to stay in touch after our implementation to keep you updated with relevant feature updates while staying in touch with your business to ensure we’re continually supporting your vision and growth.
Improve
As a Zoho Authorized Partner, we’ll continue to work with Zoho to provide use cases, while ensuring we escalate bugs, fixes, and concerns are raised to ensure Zoho’s continuous improvement of the product and the experience.
Zoho Bundles
Run your business through Zoho!